Getting Started

Q1. Can I register a domain with Net2Secure?

Ans: Yes, you can. If you have an annual or monthly hosting plan, you can easily register a domain through your Net2Secure account. Some annual plans even come with a free domain for the first year.

Q2. Can I transfer my domain to Net2Secure?

Ans: Yes, if you already have a domain registered with another company, you can move it to Net2Secure. Just make sure your current provider has "unlocked" the domain and given you an authorisation (EPP) code.

Q3. How long does a transfer take?

Ans: It usually takes between 1 and 15 days. You can often speed it up by quickly approving any transfer requests sent by your current provider.

Q4. What does a domain cost?

Ans: The price depends on the domain ending, like .com or .in. Standard domains typically cost between ₹1,200 and ₹1,700 per year. More specialized domains might cost more. You'll see the exact price when you search for a name.

Q5. Do I get a free domain?

Ans: If you have an annual hosting plan, you might be eligible for a free domain for the first year. Check your dashboard to see if you can claim this offer.

Q6. Can I get more than one domain?

Ans: Yes. After you claim any free domain offer, you can register additional domains at the standard price. This is a good way to protect your brand by buying names that are similar to yours or common misspellings.

Q7. What if I have a monthly hosting plan?

Ans: You can still register a domain. Simply use the domain search tool in your Net2Secure control panel.

Q8. Can I register a country-specific domain?

Ans: Yes, Net2Secure supports many country-specific domains, like .in and .co.in for India. There may be specific rules for certain domains, which will be noted during the registration process.

Managing Your Domain

Q1. What is a Net2Secure-managed domain?

Ans: A domain is "Net2Secure-managed" if you registered it with Net2Secure, transferred it here, or pointed its nameservers to Net2Secure. This means you can edit all its settings, like DNS records and WHOIS information, from your Net2Secure control panel.

Q2. Can I change my domain name?

Ans: You can change or cancel a domain name within the first five days of registration. After that, the name is permanent.

Q3. Can I remove the "www"?

Ans: Yes. You can set up your domain so that it doesn't use the "www" prefix. You'll find this option in your domain settings. By default, both the "www" and non-"www" versions of your domain will redirect to the same website.

Q4. How long can I keep my domain?

Ans: As long as you continue to pay the yearly renewal fee, you can keep your domain indefinitely, even if you cancel your hosting plan with Net2Secure.

Q5. What if the domain I want is unavailable?

Ans: If your first choice is taken, you can try different endings (TLDs) or variations of the name. Net2Secure also points out "premium" domains, which are often short and memorable but cost more.

Q6. Is domain privacy included?

Ans: Yes, WHOIS privacy, which hides your personal contact details from the public, is included for free on all eligible domains registered with Net2Secure.

Billing and Renewals

Q1. Is domain renewal automatic?

Ans: Yes, auto-renew is enabled by default. You will receive email reminders about your renewal 15 days before the due date.

Q2. What if my payment fails?

Ans: Net2Secure will try to process the payment up to three times over a 15-day period. If it still fails, your domain will be suspended. You have a 30-day grace period to pay and restore your domain before it is released to the public.

Q3. Can I extend my domain registration?

Ans: Yes. You can add more years to your registration at any time from your domain details page.

Q4. What if I delete my hosting account?

Ans: Deleting your hosting account does not cancel your domain. You can continue to manage your domain through Net2Secure or transfer it to another provider. If you keep it with Net2Secure, you'll pay a separate annual fee just for the domain.

Final Tips for Small Business Owners

• Protect your brand: Register different versions of your domain name (e.g., yourbusiness**.com**, yourbusiness**.in**, and any common misspellings) to keep competitors from using them.

• Use WHOIS privacy: This feature is free and protects your personal information from being publicly visible online.

• Watch for renewal reminders: Keep an eye on your email for renewal notices to avoid having your domain expire and losing it.

• Understand the grace period: Remember that you only have five days to change a domain name or get a refund after you register it.

• Need help? Net2Secure's support team is available to assist you with everything from domain transfers to DNS settings. You can submit a support request or use their chat support during business hours.